We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (14)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
24 Jan 2018 16:25
Perfect transaction! Very cute!
8 Dec 2017 09:24
Маленький милый зайчик . Мягкий, без запаха. Заказ шел месяц , отслеживался. С продавцом не общалась. Единственное , сняла звезду за то, что заказывала игрушку белого цвета, а прислали бежевую.
19 Nov 2017 10:06
Heel leuk konijn. ijzerdraad in de oren zodat je de oren op verschillende manieren kan vormen
13 Nov 2017 03:27
Миленькая игрушка. На подарок думаю, не очень подойдёт. Но для садика-в самый раз
4 Nov 2017 00:55
Absolutely gorgeous little bunnies. Great store - thankyou
27 Oct 2017 04:03
Very nice, good quality rabbit, received in good condition. Thank you.
16 Oct 2017 23:21
Cute bunny soft material same as described and ears are flexible you can either hold them up or down.. totally recommend
12 Oct 2017 02:06
Very cute rabbit and nice carrot. Great price. I love it. Thanks store. I recommend this product.
26 Sep 2017 03:42
Хорошая игрушка, быстрая доставка, спасибо продавцу
15 Sep 2017 04:48
fantastic best store, quicli, perfect made, ceeper.
11 Sep 2017 16:23
Заказ получен за месяц. Зайчик очень приятный на ощупь и милый на вид. Очень хорошая игрушка за приемлемую цену. Рекомендую и продавца, и товар.
4 Sep 2017 17:21
Good quality, fast shipping and delivery. Recommend the toy and the store! Really nice looking toy :-)
4 Sep 2017 17:20
Trés mignon :) Reçu en moins de 20jours. Correspond parfaitement. Je recommande +++
1 Sep 2017 02:42
зайчик пришел за 2 недели. .очень мягкий..в ушках проволочки...отрежем морковку и свядем ему одежду..внучка в восторге
29 Aug 2017 17:33
Fast shipping. Received in three weeks after ordered it. Very good toy regarding the price.
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